Cookies policy


Cookies are small data files stored by your browser or on the hard drive of your computer if you agree. For more detailed information about cookies visit www.allaboutcookies.org.

You may disable the use of cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

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Send us your enquiry and we will get back to you as soon as possible.

A breakdown of how we use your cookie data:

Our website uses cookies to distinguish you from other users.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookies policy table

Cookie name

Purpose

Duration

Google analytics _utma This cookie is used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
Google analytics _utmb This cookie is used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 mins from set/update
Google analytics _utmc This cookie operates in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. End of browser session
Google analytics _utmz This cookie stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months from set/update
Google analytics _utmv This cookies stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update

CMSCookieLevel

This cookie specifies which cookies are allowed by the visitor.

1 year

ASP.NET_SessionId

This cookie keeps the user session ID for security reasons.

Session based

CMSCurrentTheme

This cookie stores the name of the current visual theme to provide proper design to the dialog windows.

1 year

Webauthtoken

Live ID authentication cookie.

 

CMSShowDesktopVersion

Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile.

1 year
CMSWindowsUser Stores information for users who were imported from an Active Directory domain during authentication. 1 year
.ASPXFORMSAUTH Stores the user's encrypted authentication ticket when using forms authentication. Session based

UrlReferrer

Stores the URL referrer from which the user arrives on the website.

1 year

CMSShoppingCart

Stores a GUID reference to the user's shopping cart. Allows the system to recover the shopping cart for unregistered customers, even after it is cleared from the cache (for example after an application restart).

1 year

CMSBodyClass

Body element class to provide accessibility standards.

1 year

ChatSupportLoggedInToken

Indicates if the user is logged in to the support chat.

1 year
chat_autoinitchat_displayed_<GUID> Remembers if the Automatically initiated chat web part was shown to the user (prevents multiple chat initiation messages). 1 year
chat_kick_roomid_<room ID> Indicates that the user was kicked from the specified chat room (and is not allowed to return). 1 year
StrandsSBS_* Used by the Strands Recommender solely for its own purposes. The cookies are managed on the Strands side. 1 year
CMSStrandsTrackEvent_* Stores persistent HTTP context after a page is reloaded. Used for tracking of shopping cart events. 1 year
__openid_selector_* Stores OpenId user identification for authentication purposes. 1 year
CMSLandingPageLoaded Indicates that the landing page has already been visited and the Landing page activity is not logged again for the current visitor. Expires after 20 minutes and the expiration period of the key is renewed every time the website is accessed again. 1 year

Vuture, our email marketing platform, uses web tracking cookies that are persistent and are retained for one year by default. The use of cookies can track a user's website journey, uniquely identify their visit, and connect their website journey with their email journey. The information stored in the cookie is not transferred to any third parties. If a user disables cookies in their browser, they will not be tracked by Vuture's web tracking. 

You can find more information about the individual cookie and the purpose for which we use them in the table below:

 

Cookie name

Purpose

Duration

VxSessionId

intEmailHistoryId
Used when a person clicks through from an email to identify their visit to our website which then records the pages visited on our Website and the time spent on those pages. 1 year