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Alison Ross Eckford

Partner

What can I do for you

Alison is a partner in our London commercial team, specialising in IT/BP outsourcing, procurement, digital transformation and renegotiation projects. Alison assists clients in developing their strategies, running complex procurements, and developing contracts that ensure clients achieve their required outcomes to time and on budget. Alison regularly acts for private sector clients across a variety of industries and is partner lead for our ESG legal services offering.

Alison is qualified to practise law in England & Wales, Scotland, and Hong Kong SAR.

What do others say

Alison has been recognised as a ‘Next Generation Partner’ for London IT in the Legal Directories for the past four years.

“Alison has a pragmatic but tenacious approach to negotiations, together with an unfailingly calm manner”.

“Alison was excellent, she just owned this project from start to finish. Alison and her team were great to work with. I knew that I could always call on Alison, she would be there for us as a client, and it would always be a good response. That client service stood out for me.”

Supporting your ambitions

Alison advises on all aspects of technology and commercial projects, supporting clients with the contracting process from end to end: strategy and procurement stages, drafting documentation, change management, re-negotiations, and ongoing lifetime support. These projects usually involve business critical systems and services where maintenance of performance is a key priority for clients. For large scale transactions, Alison often brings together and leads multi-disciplinary teams with varied skill sets and specialisms, drawing on project management processes to ensure efficient collaboration.

Alison has spent considerable time in-house on secondment, particularly at financial services institutions. She therefore understands her clients’ requirements around external regulation, internal governance, and the need to balance risks against ‘house’ positions and procedures. As a result, clients have appreciated her pragmatic and open approach and her drive to ensure that a project delivers on its strategic objectives.

What our clients say about us

“I think Mills & Reeve are a wonderful firm. The support they have provided to us in a really difficult area has been brilliant, collaborative and commercially minded. The team were absolutely wonderful and a joy to work with. Amazing advice and support and a real collaborative effort with us. I can't thank them enough for getting us through some really tough times and doing so with an amazing can-do attitude.”

“They are friendly, fast, always available and always on top of the game. I tend to judge my legal team against the other side's legal team and never doubt Mills & Reeve is the better of the two.”

“All interactions have been very clear. Responses to questions have always been very swift and unambiguous. Our company, and my family, have used various services in Mills & Reeve with the same level of satisfaction.”

“I value the fact that Mills & Reeve are recognised as a good place to work in the UK Best Companies survey. This aligns with the values of our business and means that Mills & Reeve can share what is required to achieve this status with our business.”

As many clients will testify, too many lawyers deliver the required legal expertise but fail to deliver an outstanding client experience. Which is why we always listen to our clients and constantly ask ourselves what we can do to deliver the results you expect.

You expect a close and attentive working relationship, with a lawyer that is responsive and available when you need them. You also want clear, pragmatic and commercial advice tailored to your needs, and transparency and certainty on costs. We completely agree. That’s why every day, through our culture and approach we are committed to delivering the exceptional results and service our clients expect of us.